Remote Restart

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When working with a device that is being remotely controlled through AnyDesk, you have the option to restart the device using the operating system-specific methods, such as navigating to the Windows Start Menu > “Power” > “Restart”. Additionally, AnyDesk offers the convenient feature of remotely restarting a device through the “Actions” menu in the AnyDesk toolbar.

With the Remote Restart feature in AnyDesk, users can easily reconnect to the remote device automatically and initiate a restart into “Safe Mode”.

Note: For the automatic reconnection and necessary privileges, AnyDesk needs to be installed on the remote device by default.

Requirements

• To perform a remote restart, AnyDesk needs to be installed on the remote device.
• Ensure that the remote client has this feature enabled. Refer to Settings.

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Safe Mode

AnyDesk allows for restarting the remote device into safe mode with network drivers.

To do this, navigate to Actions > Remote Restart in the AnyDesk toolbar, and select “Restart in safe mode”.

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Limitations

• In some cases, the wireless network adapter may not be available after a remote restart into safe mode, so it is recommended to use an ethernet connection for the remote device.
• The automatic session reconnection will only occur on the AnyDesk client that initiated the remote restart action.

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