Understanding User Roles in AnyDesk Management Console: A Comprehensive Guide

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User Roles in AnyDesk Management Console

User Roles are a key feature that define specific access rights for users within the AnyDesk management console. Depending on the role assigned to a user, they can have varying levels of access, from viewing only, to viewing and editing, or having no access at all to different sections of the management console. This helps improve productivity and security by ensuring that users have the appropriate level of access to functionality.

In this article, we will explore the different user roles available, depending on the type of license you hold:

  • Roles for Advanced license
  • Roles for Ultimate license

Roles for Advanced License

Available for users with an Advanced license.

The Team Roles functionality for Advanced license users is available, but must be activated. Once activated, default roles can be found in the Roles tab, each with different sets of permissions that define what users can see and do within the management console.

Roles Overview

In the table below, you can see the roles available for the Advanced license and the permissions associated with each role:

my.ad sections Assignable roles Non-Assignable roles
Admin Data Protection Officer Tech Support
Users View & Edit View
Roles View & Edit View
Address Book View & Edit View
Clients View & Edit View
Sessions View & Edit View
Builds View & Edit -
Team View & Edit View
License View View
Invoice View View

Activate Team Roles

Team Roles can be activated by clicking Activate in the Roles tab, allowing for role assignment to individual team members. Likewise, Team Roles can be deactivated, reverting all users to the permissions assigned to the Default role.

For more details, you can check the comprehensive guide on Activating and Deactivating Team Roles.


Roles for Ultimate-Cloud License

Available for users with an Ultimate-Cloud license.

The Ultimate-Cloud license provides default roles in the Roles tab, each with unique sets of permissions. The following default roles are available:

  • Owner
  • Admin
  • Support Agent
  • Accountant
  • Data Protection Officer
  • User

The role overview page allows you to view all the details about each role, including their description, assignment to federated roles, unique Role ID, and more. This functionality provides comprehensive control over user access and permissions within the management console.

Role overview page for the Ultimate-Cloud license


Manage Roles

In this section, you will learn about:

Assign Role to a User

Available for users with an Advanced or Ultimate-Cloud license.

Assigning a role to a user allows you to control their access and permissions within the management console, ensuring they can only access what is necessary for their role.

For detailed instructions on assigning roles to users, refer to Assign role to a user in this article.

Create a Role

Available for users with an Ultimate-Cloud license.

If the default roles do not meet your specific needs, you can create a new role. Once created, you can assign permission sets and add users to the role.

For step-by-step instructions on creating a new role, see Create a role.

Assign Permission Set to a Role

Available for users with an Ultimate-Cloud license.

After creating a new role, you must assign a permission set to determine the level of access for the users assigned that role.

Learn how to assign permission sets to roles in the comprehensive guide for Assigning permission set to a role.


By leveraging user roles, AnyDesk provides a robust system for managing user access and permissions within the management console. This ensures your organization’s productivity and security are maintained at optimal levels.

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