Can you start Anydesk automatically when turning on a computer? To use Anydesk in this way, it is necessary to use Anydesk with installation on the device to which you want to connect and to which you are connected (not the portable version of the program). November 27, 2023 Read more →
The mouse does not work for me when connected to the remote user, it shows a forbidden signal above the pointer You should check if the "control my computer's keyboard and mouse" option found in the Security tab is selected on the device you are trying to connect to. November 27, 2023 Read more →
What does the recording of incoming and outgoing sessions include? The session recording only includes the activity that is carried out on the computer or device that is being accessed, not the device from where we are accessing. November 27, 2023 Read more →
What is the ad.trace and ad_svc.trace file for? Both `ad.trace` and `ad_svc.trace` are log/trace files used to submit bug reports to the AnyDesk hub. November 27, 2023 Read more →
Configure my firewall to work with AnyDesk In certain cases, you need to configure your firewall to allow AnyDesk to work well. November 27, 2023 Read more →
Wanted to see how many times I connected to someones desktop This is a premium feature, so you need a license and access credentials to my.anydesk.com November 27, 2023 Read more →
How do I check the history of connections on AnyDesk? Paid version This is a premium feature, so you need a license and access credentials to my.anydesk.com November 27, 2023 Read more →
How do I check the history of connections on AnyDesk? A cloud connection log is available to paid versions of AnyDesk November 28, 2023 Read more →
How do I set up unattended access in AnyDesk? Please keep in mind, to enable unattended access, AnyDesk has to be installed (not portable mode). November 27, 2023 Read more →
