Can I download a recording? Session recordings can only be accessed through the Anydesk client as they use a native extension to the program (.anydesk), you can access the recordings and see where they are saved on your computer in the "Recording" or "Recording" section from your Anydesk client. November 27, 2023 Read more →
Can I have two independent remote users on the same device? AnyDesk can run an unlimited number of sessions from one device as long as resources allow. AnyDesk can also run multiple instances on one device. Depending on your license, your AnyDesk client can have multiple sessions simultaneously. The Free license will only allow one simultaneous session. November 27, 2023 Read more →
Can I hear the microphone of the remote computer using AnyDesk? To hear what the microphone of the remote equipment picks up or if you need to allow whoever connects to your equipment to hear your microphone, you only need: November 27, 2023 Read more →
Error: desk_rt_ipc_error what does this error message mean when trying to connect through Anydesk? This error is due to improper network configuration or client-side security software settings. November 27, 2023 Read more →
How do I activate the Ctrl + Alt + Del option if I have it disabled? This option is only available if AnyDesk is installed on the remote machine or if AnyDesk was started with administrative permissions. November 27, 2023 Read more →
How do I change my workstation password? In the "Security" section of the configuration you will find the remote access controls. November 27, 2023 Read more →
Anydesk Connection with Private APNs? The public IP used by Anydesk is 239.255.102.18 and it uses a free port between 50001 and 50003 in its Discovery role. November 27, 2023 Read more →
How to setup AnyDesk Unattended Access AnyDesk's unattended access allows you to connect to one device without the need for the other end to manually authorize the connection, thanks to a predefined password. This is useful, for example, to connect to the office device from home. November 27, 2023 Read more →
How do I limit connections to certain device? There is currently no automatic way to reject incoming third-party connections when a user is already using the device, however you can manually reject them as connection requests arrive. November 27, 2023 Read more →
How to view the AnyDesk connection history? We can access a history of connections through my.anydesk.com if we use a paid license. If you use AnyDesk free, check this guide November 28, 2023 Read more →
